It's more than a photoshoot - it's the whole experience
From the moment you first get in touch, we want you to feel completely at home. Visiting our studio isn’t just about having your photo taken - it’s about enjoying the whole experience from start to finish. Whether you’re coming on your own, with your partner, your family, or your pet (or all of the above), we’ll make sure it feels relaxed, friendly and fun.
We know that stepping in front of the camera can feel daunting, so we take care of everything - giving you time to settle in, making sure your pet feels comfortable, and guiding you naturally so nothing ever feels posed or forced. You’ll leave wondering why you ever worried about it.
This page walks you through what to expect when you visit us - from your first chat with Hannah, to your relaxed shoot with Graham, and finally, your Big Reveal where you’ll see your portraits come to life. It’s a little peek behind the scenes at how we do things differently - so you can relax knowing you’re in good hands.
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1. Let's have a chat
Everything starts with a chat. We’re a small team, and Hannah heads up our Client Happiness Department. She’ll answer your questions, help you find the perfect time to come in, and guide you through every step of the process. She knows everything there is to know about the studio, so you’re in safe hands. She’s also the stylish one between her and Graham, so if you’re not sure what to wear or bring along, she’ll happily help with that too. Give her a bell and let’s get your journey started.
2. Time for your portrait session
Your portrait session is relaxed, fun and completely built around you. We usually allow two hours, even though most sessions take about an hour – that extra time means no rush, no stress, and plenty of space for everyone to settle in (pets included).
Before the camera comes out, Graham will have a quick chat with you to find out what you’d love from your portraits and to make sure everything feels just right. He’ll guide you the whole way through – so even if you think you’re not great in front of the camera, you’ll soon forget it’s there.
Whether you want to keep things simple or try out a few props and backgrounds, it’s entirely up to you. The aim is to capture something real – the personalities, the connections, the moments that matter most.
3. We work our magic
Once your session is done, Graham gets to work behind the scenes. He carefully selects the best moments from your shoot and gives each one the attention it deserves – refining the light, colour and detail so every image looks its absolute best.
By the time you come back for your Big Reveal, everything will be ready to view on our big cinema screen. It’s the first time you’ll see your portraits fully finished – and it’s always a bit magical.
While Graham’s editing, it’s a great time to think about where your portraits might live at home. Snap a few photos of your walls and send them our way – we can show you exactly how your finished artwork will look in your own space.
4. The big cinematic reveal
This is where it all comes together. You’ll return to the studio for your Big Reveal – your very own private cinema screening, where we show the portraits Graham has carefully finished just for you.
We’ll dim the lights, turn up the music, and play a beautiful slideshow of your images on our big screen. It’s emotional, exciting and always a little bit magical. Then we’ll help you choose your favourites and show you exactly how they’ll look as finished artwork on your own walls – thanks to our clever virtual display software.
It’s not just a viewing... it’s an experience you’ll remember.
5. From camera to reality
Once you’ve chosen your favourites, we get to work turning them into something real. Every piece is crafted with care – printed right here in the studio, then finished by our local framer to perfection and ready to hang for years to come.
When everything’s ready, we’ll give you a call to let you know it’s time to collect your artwork (though most people tell us they’ve already been counting the days!). It’s the moment your portraits truly come to life – seeing them in print, ready to take pride of place in your home.
Ready to book or got a question?
Just give us a bell – we’re here to help (and we don’t bite)
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Things we get asked all the time
How much do portraits by Graham cost?
Our portraits are made to last – beautifully finished, ready to hang, and crafted to the highest standard. Every piece is printed in house and handmade by our framer, bespoke to your order, so what you take home is completely unique to you.
- Tabletop frames start from £175 and go up to £275, depending on size and finish.
- Wall art starts at £585, with our largest Gallerie pieces reaching £3076.
Most of our clients usually spend between £750 and £2000 on their artwork. There’s something for every home and every budget, and we also offer flexible payment plans to make things that bit easier.
Can I see product samples before purchasing?
Absolutely. You’re very welcome to visit the studio for a chat and to see all of our products up close before booking anything.
At your cinematic reveal, we’ll also show you exactly how your portraits could look on your own walls using our clever mockup software – just send us a photo of your space and we’ll do the rest!
Remember, you also don’t need to make any decisions about products until you come back to see your pictures at your big cinematic reveal session.
Do you have any offers or bundles if I buy multiple images?
We do. Rather than set packages, we offer flexible options that fit you, your home, and what you actually want. It means you get the best value without being boxed into something that doesn’t suit.
If you’ve got one of our Experience Portrait Vouchers, you’ll already have £50 credit to use towards any wall portrait — a great place to start. And it gets even better… once you’ve chosen your first wall portrait, you’ll get another completely free. It’s a brilliant way to build a collection you love while making the most of your investment. You’ll find full details of offers and incentives in our downloadable brochure.
How does 0% finance work?
Absolutely! We want everyone to be able to enjoy what we do, so we offer a couple of easy, 0% interest options:
Third-party finance through our finance partners (PayItMonthly or Buyline)
Pay just 10% at your big reveal, then split the rest over 9 months with no interest. There’s a minimum spend of £500, and a quick affordability/credit check is required.
Example: Spend £1250? Pay £125 upfront, then 9 monthly payments of £125.
In-House Studio finance (no credit check)
Prefer something simpler? We also offer an in-house plan with no credit checks. Same payment breakdown, but we produce your artwork once the balance is fully paid.
Can I buy digital images?
Yes, you can! We offer digital images in different quantities, so you’re not locked into buying every single photo – just the ones you want. You can also get digital images alongside any wall art you purchase, and when you do, they’re 50% off. We’ve also got a range of great value bundles that include digital files too.
Can I order additional prints later?
All orders are placed during your big cinematic reveal session, when you come back to view your portraits. This is the moment everything comes together, and we’ll guide you through every step to help you make the right choices for your home. We provide full pricing in advance, offer flexible 0% finance options, and encourage you to book only when the time feels right – there’s no pressure from us, ever. We want you to feel excited, not rushed.
How long does it take to receive finished portraits?
Your finished portraits are carefully handcrafted, so quality takes a little time. Most orders are ready around 5 weeks after approval – that includes retouching, printing, custom framing, and our final quality check before it leaves the studio. If digital images are ordered, these are usually sent within 7 days of ordering.
If you need it sooner, just let us know. Depending on what you’ve ordered and our schedule, we can sometimes offer a faster turnaround.
Do you offer online galleries or virtual viewings?
We don’t – and there’s a good reason for that. Your viewing appointment is a big part of what makes the experience so special. It takes place here at the studio in a relaxed, private session that lasts up to 2 hours.
During that time, we’ll guide you through your images, help you compare layouts, and advise on finishes, frames, and how best to display your portraits. With so many options available – especially when creating collections – trying to make those choices online can quickly feel overwhelming.
Can we bring family members to the viewing appointment?
Absolutely. We love when families come together for the viewing – it’s often a really special moment seeing your portraits for the first time.
Having everyone there also helps when deciding what goes where, especially if you’re thinking about creating a collection for different rooms or spaces.
We do just suggest avoiding bringing toddlers or very young children if you can (babies are absolutely fine). The viewing room is designed to be calm and focused, and it’s much easier to enjoy the experience without little ones getting restless.
Is the studio Sensory Aware?
If you or any of your party have any particular needs that you would like to make us aware of, please let us know in advance of your session. We are sensory aware, with all our staff having completed training and examinations with Autism NI. If you need us to turn the lights down, quiet the music, or just want to come to see us before your session – we’re here for you.
*Everyone* hates having their photo taken
This is perfectly normal, and Graham hates having his photo taken too! We make sure we put you at ease, before we start even taking a single photo. Graham is a great people person and is the master of distraction! So if you’re feeling nervous before your session, don’t worry. You only have to look at the hundreds and hundreds of reviews we have to see he knows how to get the very best out of you, without you feeling uncomfortable. If you’d like to chat or visit the studio before your session, please just get in touch. It would be no trouble at all.
What if I have a nervous dog?
We are used to seeing all sorts of dogs. It goes with the business. Dogs are very much like people. They like their own surroundings and sometimes new environments can take a little getting used to. If your dog is nervous, you may want to bring them to the studio for a good sniff-about before your session. Everyone thinks their dog won’t sit or behave, but that’s just normal. Trust us, we have seen it all.