Absolutely. You’re very welcome to visit the studio for a chat and to see all of our products up close before booking anything.

At your cinematic reveal, we’ll also show you exactly how your portraits could look on your own walls using our clever mockup software—just send us a photo of your space and we’ll do the rest!

Remember, you also don’t need to make any decisions about products until you come back to see your pictures at your big cinematic reveal session.

We do. Rather than set packages, we offer flexible options that fit you, your home, and what you actually want. It means you get the best value without being boxed into something that doesn’t suit.

If you’ve got one of our Experience Portrait Vouchers, you’ll already have £50 credit to use towards any wall portrait — a great place to start. And it gets even better… once you’ve chosen your first wall portrait, you’ll get another completely free. It’s a brilliant way to build a collection you love while making the most of your investment.

Absolutely! We want everyone to be able to enjoy what we do, so we offer a couple of easy, 0% interest options:

Third-party finance through our finance partners (PayItMonthly or Buyline)

Pay just 10% at your big reveal, then split the rest over 9 months with no interest. There’s a minimum spend of £500, and a quick affordability/credit check is required.

Example: Spend £1250? Pay £125 upfront, then 9 monthly payments of £125.

In-House Studio finance (no credit check)

Prefer something simpler? We also offer an in-house plan with no credit checks. Same payment breakdown, but we produce your artwork once the balance is fully paid.

Yes, you can! We offer digital images in different quantities, so you’re not locked into buying every single photo—just the ones you want. You can also get digital images alongside any wall art you purchase, and when you do, they’re 50% off. We’ve also got a range of great value bundles that include digital files too.

All orders are placed during your big cinematic reveal session, when you come back to view your portraits. This is the moment everything comes together, and we’ll guide you through every step to help you make the right choices for your home. We provide full pricing in advance, offer flexible 0% finance options, and encourage you to book only when the time feels right—there’s no pressure from us, ever. We want you to feel excited, not rushed.

Your finished portraits are carefully handcrafted, so quality takes a little time. Most orders are ready around 5 weeks after approval — that includes retouching, printing, custom framing, and our final quality check before it leaves the studio. If digital images are ordered, these are usually sent within 7 days of ordering.

If you need it sooner, just let us know. Depending on what you’ve ordered and our schedule, we can sometimes offer a faster turnaround.

We don’t — and there’s a good reason for that. Your viewing appointment is a big part of what makes the experience so special. It takes place here at the studio in a relaxed, private session that lasts up to 2 hours.

During that time, we’ll guide you through your images, help you compare layouts, and advise on finishes, frames, and how best to display your portraits. With so many options available — especially when creating collections — trying to make those choices online can quickly feel overwhelming.

Absolutely. We love when families come together for the viewing — it’s often a really special moment seeing your portraits for the first time.

Having everyone there also helps when deciding what goes where, especially if you’re thinking about creating a collection for different rooms or spaces.

We do just suggest avoiding bringing toddlers or very young children if you can (babies are absolutely fine). The viewing room is designed to be calm and focused, and it’s much easier to enjoy the experience without little ones getting restless.