By booking a session with us you agree to the following terms and conditions: Your session booking fee includes your chosen session type and a pre-agreed number of high resolution digital files (with standard retouching if included with your package) as described on your order. Your session fee is non-refundable. Please tell us what the purpose of the headshot is when you book (e.g. headshot for LinkedIn, actor headshot etc.). Your session will take place at our studio at Portview Trade Centre. Parking is provided on site free of charge. If you session is out of studio hours the security gates may be closed. When you arrive, if this is the case, please call us on 02890 99 77 98 to gain entry to the business centre. You may bring additional clothing with you if you wish to change outfits during your session (if included in your package). Head and shoulders photographs will be taken only (unless otherwise stated). Only one person can be photographed during the shoot (if you would like more than one person in a shot please ask us and we can give you a quote). If the subject is under 18 years of age, a responsible adult will need to attend and sit in during the shoot. If you are running late please let us know as soon as you can. Your session may need to be rescheduled as we are a busy headshot studio. If you are unable to make the session please let us know at least 24 hours prior to the shoot. We can then reschedule the session for you free of charge (subject to availability). Sessions can only be rescheduled once. Failure to attend your rescheduled session or failure to notify us in time will result in your booking fee being lost. During your session we will take a variety of headshot images. Poses and set-ups will be chosen by the photographer. After your session you will be able to see your images before you leave. You wil need to pick the images you want at that time. We can place your images in an online gallery for a further charge. Only images you choose will be processed/edited. Delivery of any purchased images will be by download. The proof images you will be shown are copyright and attempting to copy them is an offence and breach of copyright law. Cameras are not allowed in the studio. Copyright will still remain with the photographer. Using a non-purchased proof, for example, is not allowed. If we find you doing this we will invoice you for the full amount of the image plus an illegal use fee of £200. Failure to pay this would also result in legal action being taken against you to recover our fees. Standard retouching takes place on purchased images (with the exception of Express headshot sessions). This includes teeth whitening, basic skin softening, basic shape sculpting. Further retouching is available by request for an extra charge of £45 per image. If you wish to come back and see your images again after your initial viewing, we can arrange this for a £50 fee (subject to availability). We reserve the right to use your images for marketing/promotional use. The terms and conditions detailed here are governed by the laws of Great Britain and Northern Ireland.