Absolutely. You’re very welcome to visit the studio for a chat and to see all of our products up close before booking anything.

At your cinematic reveal, we’ll also show you exactly how your portraits could look on your own walls using our clever mockup software – just send us a photo of your space and we’ll do the rest!

Remember, you also don’t need to make any decisions about products until you come back to see your pictures at your big cinematic reveal session.

We do. Rather than set packages, we offer flexible options that fit you, your home, and what you actually want. It means you get the best value without being boxed into something that doesn’t suit.

If you’ve got one of our Experience Portrait Vouchers, you’ll already have £50 credit to use towards any wall portrait — a great place to start. And it gets even better… once you’ve chosen your first wall portrait, you’ll get another completely free. It’s a brilliant way to build a collection you love while making the most of your investment. You’ll find full details of offers and incentives in our downloadable brochure.

Absolutely! We want everyone to be able to enjoy what we do, so we offer a couple of easy, 0% interest options:

Third-party finance through our finance partners (PayItMonthly or Buyline)

Pay just 10% at your big reveal, then split the rest over 9 months with no interest. There’s a minimum spend of £500, and a quick affordability/credit check is required.

Example: Spend £1250? Pay £125 upfront, then 9 monthly payments of £125.

In-House Studio finance (no credit check)

Prefer something simpler? We also offer an in-house plan with no credit checks. Same payment breakdown, but we produce your artwork once the balance is fully paid.

Yes, you can! We offer digital images in different quantities, so you’re not locked into buying every single photo – just the ones you want. You can also get digital images alongside any wall art you purchase, and when you do, they’re 50% off. We’ve also got a range of great value bundles that include digital files too.

All orders are placed during your big cinematic reveal session, when you come back to view your portraits. This is the moment everything comes together, and we’ll guide you through every step to help you make the right choices for your home. We provide full pricing in advance, offer flexible 0% finance options, and encourage you to book only when the time feels right – there’s no pressure from us, ever. We want you to feel excited, not rushed.

Your finished portraits are carefully handcrafted, so quality takes a little time. Most orders are ready around 5 weeks after approval – that includes retouching, printing, custom framing, and our final quality check before it leaves the studio. If digital images are ordered, these are usually sent within 7 days of ordering.

If you need it sooner, just let us know. Depending on what you’ve ordered and our schedule, we can sometimes offer a faster turnaround.

We don’t – and there’s a good reason for that. Your viewing appointment is a big part of what makes the experience so special. It takes place here at the studio in a relaxed, private session that lasts up to 2 hours.

During that time, we’ll guide you through your images, help you compare layouts, and advise on finishes, frames, and how best to display your portraits. With so many options available – especially when creating collections – trying to make those choices online can quickly feel overwhelming.

Absolutely. We love when families come together for the viewing – it’s often a really special moment seeing your portraits for the first time.

Having everyone there also helps when deciding what goes where, especially if you’re thinking about creating a collection for different rooms or spaces.

We do just suggest avoiding bringing toddlers or very young children if you can (babies are absolutely fine). The viewing room is designed to be calm and focused, and it’s much easier to enjoy the experience without little ones getting restless.

If you or any of your party have any particular needs that you would like to make us aware of, please let us know in advance of your session. We are sensory aware, with all our staff having completed training and examinations with Autism NI. If you need us to turn the lights down, quiet the music, or just want to come to see us before your session – we’re here for you.

This is perfectly normal, and Graham hates having his photo taken too! We make sure we put you at ease, before we start even taking a single photo. Graham is a great people person and is the master of distraction! So if you’re feeling nervous before your session, don’t worry. You only have to look at the hundreds and hundreds of reviews we have to see he knows how to get the very best out of you, without you feeling uncomfortable. If you’d like to chat or visit the studio before your session, please just get in touch. It would be no trouble at all.

We are used to seeing all sorts of dogs. It goes with the business. Dogs are very much like people. They like their own surroundings and sometimes new environments can take a little getting used to. If your dog is nervous, you may want to bring them to the studio for a good sniff-about before your session. Everyone thinks their dog won’t sit or behave, but that’s just normal. Trust us, we have seen it all.